Contact information

CONTACT INFORMATION

Last updated: July 12, 2026

JMX is operated by JMX Brand LLC.

For questions regarding orders, products, shipping, damaged or incorrect items, store credit, or general customer support, please contact us using the information below.

CUSTOMER SUPPORT

Email: support@jmxbrand.com

Phone: [INSERT JMX BUSINESS PHONE NUMBER]

Please include your full name and order number when contacting us about an existing order.

Customer support messages are generally reviewed during normal business days, excluding weekends and federal holidays. Please allow up to two business days for a response. Response times may be longer during holidays, promotional periods, or periods of unusually high volume.

PRIVACY REQUESTS

Questions or requests concerning personal information, privacy rights, data access, correction, deletion, or marketing preferences may be sent to:

Email: privacy@jmxbrand.com

LEGAL NOTICES

Questions concerning the Terms of Service and Sale, intellectual property, disputes, or other legal matters may be sent to:

Email: legal@jmxbrand.com

BUSINESS INFORMATION

Business name: JMX Brand LLC

Brand name: JMX

Website: jmxwellness.com

Business phone: (866) 551-3220

Physical business address:

8605 Santa Monica Blvd
West Hollywood, California 90069

The address above is JMX’s business contact address. Products must not be returned to this address unless JMX Customer Support provides written authorization and specific return instructions.

Unauthorized returns may not be accepted, processed, replaced, credited, or refunded.

CONTACT FORM

You may also contact JMX through the Contact Us form available on our website.

Submitting a contact form does not guarantee that an order can be canceled, changed, redirected, or modified after it has been submitted.

For urgent order questions, contact support@jmxbrand.com as soon as possible.